Turn on Two-Factor Authentication

Turning on two-factor authentication adds an extra layer of security to your portal. In addition to your email and password, you're required to enter a six-digit verification code texted to the mobile number of your choice in order to log in. If anyone were to get a hold of your login email and password, they wouldn't be able to log in because they won't have the verification code.

Note: Two-factor authentication only supports US-based mobile phone numbers. If you have set up two-factor authentication with a non-US based mobile phone number and find you're locked out, please click the "Forgot Your Password" link on the login page to reset your password. You can then log back in and turn off two-factor authentication.

  • Click the "Settings" link under your email at the top left, then click "Two Factor Authentication."
  • Check the box to enable two-factor authentication then click "Save".
  • You're automatically logged out. Enter your email and password to log in again, then enter the mobile phone number where you'd like the verification code to be texted. Click "Continue".
  • Enter the six-digit verification code texted to you, then click "Log In".

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