NestTenders Support Center

Explore our knowledge base of frequently asked questions and help topics

Property Owners

Activating Your Account Portal

Viewing Statements, Inspection Reports & Documents

Adding Funds to your NestTenders Account

Why do I get multiple email notifications every time something is published to my portal?

Will you use my brother-in-law to perform repairs?

Will you allow tenants to have pets in our property?

Will you use my favorite vendor each time a repair is needed?

Who do I contact with questions about things I see in my portal?

Where do I find my annual reports?

When will I receive my statement and rental proceeds?

My reports are incorrect or not showing me the information I need, what do I do?

Why do I have to choose how to receive my 1099?

Updating eCheck Payment Information

Changing Your Portal Password

Why do I get multiple email notifications every time something is published to my portal?

What are the benefits of using a professional property manager like us?

My Homeowners Association has special rules for signage. Can you accommodate this?

Can I offer my property on a Month to Month basis?

Will you allow smoking in my rental property?

Updating IRS Form 1099-MISC Settings

Why is it taking so long to rent my property?

Does NestTenders hold a maintenance reserve for me?

Is there a charge for placing a tenant?

When will annual reports be made available?

Where do I find my annual reports?

My 1099-MISC income doesn't match that on the Cash Flow Report

How will prospective tenants be screened and qualified?

Who do I contact with questions about things I see in my portal?

I have multiple LLC's but only see reports for one company in my Owner Portal. What should I do?

How much security deposit will you require from my tenants?

I have a question about a specific charge

Will my property me marketed before my tenant moves out?

How do I add money to my account?

Does NestTenders use licensed vendors?

How to I update my contact information?

What is included in the lease agreement?

What happens if the cost of repairs is greater than the funds in my maintenance account?

How long does it take to turn around a property?

Who signs the lease agreement?